SHIPPING POLICY
Last updated: July 2026
HOW WE SHIP
Coffee Galore is a dropshipping store. Orders may be fulfilled by partner suppliers or warehouses, which may be located in different countries.
PROCESSING TIME
- Orders are typically processed within 1–3 business days of payment confirmation.
- Processing times may be longer during peak periods or public holidays.
DELIVERY TIMES
Delivery times vary depending on the supplier's warehouse location and your delivery destination. Estimated delivery timeframes are:
| Destination | Estimated Delivery Time |
|---|---|
| Mauritius | 7–20 business days |
| Africa & Indian Ocean Islands | 10–25 business days |
| Europe | 14–30 business days |
| Rest of World | 14–35 business days |
These are estimates only. Actual delivery times may be longer due to customs clearance, carrier delays, or circumstances beyond our control. Coffee Galore is not responsible for delays caused by customs authorities or third-party carriers.
TRACKING
- Most orders include a tracking number, which will be emailed to you once your order has been dispatched.
- Tracking updates may take 2–5 business days to appear after dispatch.
- Some orders ship with carriers that have limited online tracking. If you have not received tracking information within 5 business days of your order, please contact us.
CUSTOMS, DUTIES & TAXES
- International orders may be subject to customs duties, import taxes, or fees imposed by the destination country.
- These charges are the responsibility of the customer and are not included in our prices or shipping fees.
- Coffee Galore is not responsible for delays caused by customs processing.
LOST OR UNDELIVERED ORDERS
If your order has not arrived within the estimated delivery window, please contact us at coffeegalorestore@gmail.com. We will investigate with the supplier and carrier and work to resolve the issue as quickly as possible.
